Swipelux OÜ ("us" or "we" or "our" or "Swipelux") is a company incorporated under the laws of Estonia, with a registered office at Harju maakond, Tallinn, Mustamäe linnaosa, Vinkli tn 13, 12618
Please read the terms & conditions set out here in (the "Terms & conditions") carefully before using the services provided by us.
1.1. In these Terms & Conditions, "you", "your" and "Client" means the person who uses the Website, the Platform or the Services.
1.2. By using our services, you agree that we may collect and use your personal information in accordance with the Privacy Policy.We have created a privacy policy to ensure transparency about how user data is managed.
1.3. When you use the Services via the website located at swipelux.com or its related mobile application (collectively and individually the "Website"), the Terms & Conditions shall apply to you.
1.4. By using the Website, Services you agree to be bound by these terms. If for some reason they are not in line with your preferences then please feel free stop visiting this site as it will only serve as an agreement between us which must overarching all others-the most important one being honesty!
2.1 We're always looking out for ways to make your life easier and more convenient. That's why we may from time-to give the terms of use a little tweak here or there, especially if it means that you can continue using our service without any hiccups
2.2 As the user, you are bound by any new version of our terms and conditions that we publish on this site. If there is not a specific notification in time for your continued use after 14 days have passed from when they were published online or via email update - then considers as acceptance with these changes.
2.3 It is important to always check your account for updates as they are posted regularly.
3.1 We may, on registration of your account with us and at any time thereafter request that you provide us with all personal information available such as name address telephone number electronic mail adress date of birth. We also require proof-of source funds financial standing occupation for verification purposes by requesting certain documents like a government issued identity cardproof house ownership certificate etc.. In addition to this if required under AML KYC obligations will be requested additionally during login sessions too. We may request that copies of such documents are notarized at your own expense, meaning you will be responsible for any imperfections in the copy. Should we suspect they have been tampered with or proved misleading during our security checks - for instance if there is clear evidence proving this was done fraudulently – then absolutely nothing obligates us to accept them as valid and provide feedback on what kind those findings were regarding these particular pieces within your application process overall. If we suspect that you are not aged 18 or over, we may termination your account and these Terms & Conditions.
3.2 Further, if we need to do any background or verification checks on you and get documentation from third parties then I agree that is within our right as it pertains to verifying the accuracy of documents submitted.
4.1 We are excited to offer you our services in exchange for Bitcoin, Litecoin or other virtual currencies available at any time. We will store your cryptocurrency securely and help make it easier through the process of buying them with fiat currency (FIAT).
4.2 The rate at which we sell or purchase Cryptocurrency shall be determined in accordance with Section 5 below.
4.3 By using the Services, you agree that we may require a certain degree of personal information such as name and contact details for verification purposes. You also understand these data will be saved on our systems in order to maintain an accurate account of all transactions done through this service provider.
4.4 The minimum order size for either Cryptocurrencies can be found on the website. Any change in this will not affect section 2.2, but it's something you should know before ordering if your plan is to trade with cryptocurrency!
4.5 Your continued use of our services will be subject to any changes in the Fees, which shall not affect section 2.2 unless otherwise specifically agreed upon by us in writing at time such agreement is made known through published updates on this site or via email communication between both parties prior thereto consuming said service(s).
4.6 Purchase of Cryptocurrency by you: following your opening of an account with us, you will be able to purchase Cryptocurrency from us, in exchange for USD, GBP, EUR or other government-issued currency, that is designated as legal tender in its country of issuance through government decree, regulation, or law as determined by us from time to time (collectively and individually the "FIAT Currency"). Following your payment of FIAT Currency being received by swipelux, subject to the provisions of the Terms & Conditions, we shall deliver to your virtual wallet address opened with us, the Cryptocurrency bought by you.
4.7 In certain circumstances, at your discretion you may be able to access the Website and use our Services as a guest without opening an account or funding it with cryptocurrency. You will only have limited abilities when using this type of Guest Account; namely purchasing Cryptocurrency from us immediately transacting between digital wallet addresses external to the Website or products certain restrictions apply in addition , please refer specifically Section 14 .7 where we limitation any responsibility for damages incurred during such usage. Should you wish to have full access to transactions made as part of a "Guest Account", please contact support@swipelux.com.
4.8 You will be able to sell your cryptocurrency in exchange for fiat currency after opening an account with us and setting up a wallet. We'll send the FIAT currencies directly into that bank account you designated when signing up.
4.9 You agree that in order to provide liquidity for its users, swipelux may trade cryptocurrencies with other exchanges. In the event of insufficiently traded Cryptocurrencies on any given day or time period (for example during flash crashes), we may decline your orders and/or transactions if necessary so as not leave our customers unable-to use their funds due an inability get into a position within this volatile market environment where prices can quickly change drastically without warning.
4.10 You acknowledge that we may set limits on the amount of cryptocurrency you can sell or buy from us, as well as our KYC process. For example: order per day and/or month. You also agree not to exceed these threshold numbers in any one transaction with other users for their respective countries'ipts tokens because it would impair fair trading conditions which were designed by law professionals who know what they're doing.
4.11 By using our service, you agree that we may refuse or cancel any purchase of Virtual Currencies from us and even after funds have been debited out of your account if it is found for whatever reason (including insufficient funds) those transactions cannot go through.
4.12 We may suspend, modify, remove or add to the Services at any time.
4.13 By using the Swipelux Services, you agree that we have no obligation to check whether users are complying with these terms and conditions. It is solely your responsibility as a user of our service-to ensure compliance by checking up on updates or amendments made from time to of so regularly.
4.14 By using the Services or Website, you affirm that your acts are in compliance with all applicable laws and regulations.
4.15 The following is a list of reasons why we may block or restrict access to our services without prior notification: (i) when there are technical failures within the platform; (ii) until maintenance work has been completed on it, if necessary/overdue for some time now then likely due soon again in this case too close proximity between releases allowing problems like these arise quicker than expected or (iii) in the case of additional verification procedures, as well as analysis of your activity, within the framework of AML.
5.1 All sale prices of Cryptocurrency shall be quoted in FIAT Currency as determined by Swipelux.
5.2 It is important that you understand the highly volatile nature of cryptocurrency prices and times, so we will always show current rates on our site. However these may change quickly depending upon when payment methods were selected by either ourselves or other parties such as third-party processors who assist with processing transactions this can lead to delays in completing deals if they don't occur soon enough. "The Final Price" ultimately becomes determined at execution time after deducting any fees from each party's side.
5.3 You understand and agree that the Final Price may be either higher or lower than any other rate which was previously available on our site, in accordance with value fluctuation. This can change either for your advantage at times when it works out well; however this also means there is no control whatsoever over changes they happen without warning.
5.4 The blockchain fee, as well as any other applicable network or processing fees, are considered pass-on fees that may vary depending on the blockchain network or payment method you are using. Any blockchain fee displayed on our platform is a best estimate based on current blockchain fee prices but may change. The actual blockchain fee will be determined and calculated at the moment Swipelux settles the crypto amount to your designated wallet. By using our Services, you acknowledge and accept that these fees may fluctuate and agree to bear any such fees that apply to your transactions.
6.1 By ordering from us, you are agreeing to the following terms and conditions. Any purchase or sale of cryptocurrency will be considered pending until we receive funds confirmation (depending on what type is ordered) which means that it's not complete until then even if there was an email sent with payment details.
6.1.1 With respect to FIAT Currency payments made by you to us using a credit/debit card, our receipt of confirmation of payment from your credit/debit card company;
6.1.2 With respect to FIAT Currency payments made by you to us, the actual receipt of FIAT Currency in our account.
6.1.3 With respect to delivery of Cryptocurrency made by you to us, the actual receipt of Cryptocurrency in our designated electronic wallet.
6.2 As soon as your payment is processed, or upon delivery if you choose it for this reason. We will then execute the order at our final price which usually corresponds with what was agreed upon between us in advance - but not before all required our KYC process has been completed successfully.
6.3 Upon execution of your purchase or sale order for cryptocurrency, we will deliver the relevant currency to any designated wallet. Delivery may take some time but rest assured that it's being done as quickly and efficiently possible.
6.4 Upon execution, we will provide you with a transaction confirmation. This document states the final price and other details surrounding your sale in an effort to ensure that it's been completed successfully.
6.5 In rare circumstances, Swipelux reserves the right to either cancel your order or offer you a different price for our Services. If we choose not carry out this agreement with regards return of Cryptocurrency already received from customer prior payment processing charges shall apply. The provisions of this Section 6.5 will apply for any return of Cryptocurrency already received from you prior to cancellation of your order, from which the then-current equivalent amount of Cryptocurrency to such costs and expenses shall be deducted from such return.
6.6 Swipelux reserves the right to change any transaction or order at their sole discretion. In case of failed payments, you are agree that in some cases we may: (i) cancel transactions;(ii) fulfil a portion off these refunds with another payment method if necessary;or (iii ) debit your other accounts for amounts needed make up this difference.
7.1 If you're not at least 18 years old (and in some cases, even older). You represent and warrant that if you are an individual; legally qualified to enter into a contract; submitting registration information which is accurate and truthful, Swipelux reserves the right ask for proof of age from any accounts found desirable or necessary until satisfactory evidence has been submitted
7.2 You may not use the Services, Platform and/or the Website if you are located or are a resident of a geographic area in which access to or use of the Services, the Website and/or the Platform is prohibited by applicable law, decree, regulation, treaty, or administrative act, including without limitation the following territories: Kuwait, Qatar, Serbia, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Afghanistan, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Occupied Palestinian Territories, Pakistan, Syria, Vanuato, Russia federation nationals, Ethnic groups of Caucasus belonging to Russian Federation (Chechens, Lesgid, Ossetians, Ingushes, etc.) ("Restricted Territories"). Certain partial restrictions may apply to additional geographic areas, as shall be notified by us from time to time. The Restricted Territories list may change from time to time for reasons which include but are not limited to licensing requirements and any other legal and regulatory changes.
7.3 Without derogating from Section 7.2, you shall not use the Services where it is prohibited by law or regulation.
7.4 Please note that we cannot provide you with any legal advice or assurance about the use of our services. However, if in your jurisdiction it is illegal for us to do so then this will be evident when registering and using certain features on our site which may include an account creation process where personal information must also be submitted at time of registration.
8.1 The opening of multiple or linked accounts is not allowed. You may have one personal account for your sole use, which cannot be used in any professional capacity and must remain discreet at all times.
8.2 You may only access the Website and use our Services from your own account. You cannot get access to another person's content or use it for any reason whatsoever.
8.3 Swipelux has the right to set-off any amounts owed either in cryptocurrency or fiat currency, at anytime.
8.4 You are required to respond promptly and accurately for all official communications. If you do not receive an answer from us, it is your responsibility to track down the message or contact whoever sent them in order get back on track with what’s important.
8.5 Swipelux is not responsible for any damages caused by an unauthorized user of the website or services. This includes system malfunctions that occur due to information security issues, unless it's because swipelux's was negligenceful in its work grossley negligent behavior.
8.6 Swipelux is not responsible for any information associated with the use of its website or services by clients which becomes known to a third party as results from their accessing it through means beyond swipeluxe's control.
9.1 By installing and using the software connected to this Website, you agree that all content derived from it including but not limited too patents copyrights design rights trademarks are owned by us. You may use these resources for your personal use only as long according with terms & conditions. You must not: (i) copy, interfere with, tamper with, redistribute, publish, reverse engineer, decompile, disassemble, amend, modify, translate or make any attempt to access the source code to create derivative works of the source code, or otherwise; (ii) sell, assign, sublicense, transfer, distribute or lease the Platform; (iii) make the Platform available to any third party through a computer network or otherwise; (iv) export the Platform to any country (whether by physical or electronic means); or (v) use the Platform in a manner prohibited by any laws or regulations which apply to the use of the Platform (collectively the "Forbidden Practices").
9.2 By engaging in any of the Forbidden Practices, you are exposing yourself and us to risk. You must immediately notify our team when made aware of someone else committing these same acts so that we may investigate together how best handle this situation.
9.3 The trademark names relating to our site and any other trademarks, service marks or trade names used by us either on behalf of a company from time-to-time (the "Trademarks") are owned solely through licensing agreements with holders. In addition for Trademark usage you may only have rights in accordance with these terms & conditions which means limited use at best.
You confirm to us the following:
10.1 In order to participate in this survey, you must be at least 18 years old and you are capable of taking responsibility for your own actions.
10.2 You are legally binding yourself to these terms with every click of "Terms & Conditions".
10.3 You have not previously terminated an account that you hold with us or rejected your registration as a customer.
10.4 You are required to provide us with all information about yourself, including your name and address. You should also make sure that the details on any card used for payments or other transactions correspond fully with those you provided in order avoid unauthorized use of said funds.
10.5 It is important that you keep your information up-to date. Any changes to the details of an existing customer will require additional KYC regulations before they can be processed by our team, so please make sure this never happens again.
10.6 The Services allow you to create an account for the purpose of accessing and using our platform. You represent that no third party (including a relative) shall have access or ability through your credentials, including but not limited with logging into the site as yourself; it is imperative we know if anyone other than yourself may ever get his hands on them. Furthermore to ensuring safety in this instance you must let us know immediately should anything arise where someone seems suspicious about having obtained personal information like passwords from another source rather then just guessing.
10.7 Your responsibility for the security of your private key, username and password on your own PC or internet access location ends here. If you notice any hacking attempts from our terminal because there are viruses/malware present - that's all on us! Report immediately so we can take proper action against these pests in order to protect both their accounts as well as ours.
10.8 That your use of the Services and the Website is at your option, discretion and risk.
10.9 Your use of the Services is at your own risk and we do not accept any responsibility for its consequences. You are solely accountable in relation to tax or other levy upon amounts transferred, received by yourself as well as related obligations on behalf of third parties such that may arise from recorded transactions involving these transfers.
10.10 You are responsible for connecting your device with the internet and obtaining all necessary permissions.
10.11 In order to buy or sell cryptocurrency, you must open your personal wallet. We are not responsible for verifying the accuracy and completeness of this address so please make sure it's accurate before submitting a purchase request. However, if you provide incorrect or incomplete details to us during the purchase process we will charge an amount equal in value for investigation and work needed on behalf of our team. 10.12 You will only open one account with us. Any additional account may be suspended.
10.13 You are the only one who has access to your personal virtual wallet address.
10.14 You may not use our website or services for any unlawful activity under the law. We do respect your privacy but if you are found to be involved in criminal actions we will report this information back so that it can be used against you!
10.15 The cryptocurrency you purchase from us, or the fiat currency received in consideration for it that is guaranteed not to be used for any unlawful activity whatsoever.
10.16 The Fiat Currency or Cryptocurrency which we receive from you has not been derived through any illegal, criminal activity nor fraudulent transactions under the laws of any applicable jurisdiction.
10.17 The prices of cryptocurrency displayed on this site may change, so please check the final price before you buy.
10.18 You will use the Services and the Website in accordance with all applicable laws, regulations and directives.
10.19 By enrolling with us, you agree to be fully identified and cooperate in any investigation of your account. If we suspect fraud or improper activity on the part of our customers then they will become subject not only their own identifying information but also that related parties may come into contact at anytime including financial institutions such as banks which can have devastating consequences for someone's credit score.
10.20 You will not open an account with us for any other person or in a name other than your personal legal name.
10.21 You agree that, in the event that the Website or Services fail to operate correctly as a result of, but not limited to, any delay, malfunction or interruption in operation or transmission, any loss or corruption of data or communication or lines failure, any person's misuse of the Website or its contents or any error or omission in content or any other factors beyond our control:
10.21.1 Swipelux will not be responsible for any loss, including without limitation loss of profits, that may result therefrom; and
10.21.2 Swipelux is committed to ensuring that all transactions are completed accurately. If an error occurs and results in a Cryptocurrency or fiat currency being credited towards your account, you have no right over this newfound money unless Swipelux agrees otherwise! You must immediately inform us of any such situation so we can take corrective action as required.
11.1 By using our Services, you agree to pay all amounts due in FIAT Currency and cryptocurrency. It may happen that we refuse service or withhold payment for reasons including but not limited too: the type of credit card used during purchase; if there is an issue with your address even though it has been confirmed by us.
11.2 Swipelux will not credit wire transfers until they can properly identify and authenticate your identity or payment account (as applicable).
11.3 By using the Services, you agree that if we determine a payment to be fraudulent or otherwise irregular (including without limitation any chargeback), then your account may be closed and all funds reversed. As a responsible company, we have to inform relevant authorities about any payment fraud or other unlawful activity. We shall not be liable for any unauthorized use of credit/debit cards, irrespective of whether the credit/debit cards were reported stolen.
11.4 You agree to keep a copy of credit/debit card transaction receipts for a period of minimum 3 (three) months following any transaction made by you with us.
12.1 By using our services, you are agreeing that Swipelux will be the final authority in determining your use of these products and Services. You also understand any disputes regarding this decision can only take place with their permission so please ask us before making changes or challenging anything!
12.2 The company will not entertain any claims or disputes after 7 days have passed since the transaction occurred. If you believe that we failed to fulfill our agreement with your customer, please contact their support team at support@swipelux.com dot com and provide all necessary information regarding this matter so it can be looked into promptly.
12.3 The Swipelux team is dedicated to providing their customers with a fast and fair resolution for any disputes or claims they may have. They will review your request within 21 (twenty one) business days of submitting it.
12.4 If you disagree with swipelux's decision, please contact our customer service manager immediately and provide them all the evidence in regards to your appeal.
12.5 We regret that we cannot offer you a more rapid response. Our appeals process takes 14 (fourteen) business days, but rest assured it will be worth the wait.
12.6 If you are located in any EU member state, you can refer a payment transaction dispute through the European Commission's Online Dispute Resolution Platform at https://ec.europa.eu/consumers/odr/.
13.1 By accepting these terms, you are agreeing that Swipelux cannot be held responsible for any damages or losses incurred as a result of using their services.
13.2 You are aware that the risks associated with our services may be too high for some people. However, if you have a good understanding of your finances and can handle any potential financial downside this agreement will give great benefits in return.
13.3 Cryptocurrency is a new and exciting way to send money around the world. However, as with all things exchanged in our digital age there are risks involved- risks that can't necessarily be warned against or forestalled by simply knowing about them beforehand (though this article will give you some good insights). For example: Cryptocurrencies like Bitcoin tend not have much value unless someone believes what they're worth; meaning changes could occur quickly without warning due an economic crisis somewhere along their supply chain which would make holding onto those coins profitable again if nothing else did first!
13.4 Swipelux is not a financial advisor and we cannot provide investment advice services. However, if you want to ask us for any transaction then it's important that before making such decisions on your own accord- without prejudice from our obligations as set out above -you represent having done adequate research into the risks involved in each potential deal; there should also be some form or warranty given about suitability based upon professional opinions (which are not guaranteed).
13.5 By continuing with this agreement, you agree that our system may temporarily suspend your account and it won't be accessible to use for an extended period of time. However in return we will do everything within legal boundaries possible so there's no need go through court proceedings or involve others regarding these matters
13.6 Swipelux cannot be held liable for fluctuations in cryptocurrency markets and, should the service ever become disrupted due to market conditions swipiluxe may at their discretion suspend services. Furthermore we won't offer any assistance or advice on how best you can protect yourself during these times as trading is extremely risky!
14.1 Swipelux makes no warranty or representation, whether express or implied (whether by law), including but not limited to: merchantability unsatisfactory quality fitness for a particular purpose completeness and/or accuracy of website services platform infringement on applicable laws. The entire risk as use & performance lie with you Our company will only provide what's available at the time we receive your order; however if there are any issues - let us know right away so they can be resolved ASAP.
14.2 By using our services, you understand that we make no warranty whatsoever about the suitability of those products or their effects on your specific health situation. We do not guarantee any outcomes and cannot be held liable for anything happening as a result from using them.
14.3 Swipelux is not responsible for any lost or forgotten account information. If you find yourself without access to your login, don't hesitate in reaching out! We'll help get things back on track as soon possible.
14.4 The terms of this agreement will be governed and interpreted by the laws in force at your location, without regard to any jurisdiction’s differing rules on retainage or other principles of substantive law. If there is an inconsistency between what you have read here and country laws where you reside, then local legal authority applies; but nothing else can modify these terms to do. So would void warranties from all involved parties; Swipelux is not responsible for any loss of business, profits or anticipated savings. They also cannot guarantee that you will be able to use their website without experiencing some form of damage; however they do stand behind the quality and security measures put forth in order maintain safe environments while using our services.
14.5 The terms of this agreement will be interpreted in accordance with the laws governing it. If there is a dispute over these conditions, you agree to filing within one year or else your rights won't exist anymore.
14.6 The risks of providing us with wrong or incomplete information are not worth it. We won't be held liable for any cryptocurrency transfers if you provide accurate data, but also know that we can refuse to process payments via credit cards as well because they're considered an insecure form of payment on our end.
14.7 By purchasing cryptocurrency from us, you agree that we are not responsible for any use whatsoever of the currency in your designated wallet. You also understand this instruction to transfer crypto currency purchased through us into an external digital account is irrevocable and cannot be recalled once given.
14.8 "We", the company will not be held liable for any failure or delay of our service because we were unable to perform due an event that is beyond reasonable control including but not limited too telecommunications network failures, power outage(s), third party computer equipment failures such as hardware bugs/tweaks etc., fire accidents and even acts done by government authorities when they become exceptions in certain circumstances called force majeure events.
14.9 You should verify all information before relying on it and you're solely responsible for decisions made using the content found here. We will have no liability if they turn out to be wrong.
15.1 You agree to fully indeminate and defend Swipelux, its affiliates and their respective service providers from any claim or demand which may arise as a result of your use of the services provided by said company. You also agree not only shall i be responsible for damages incurred directly caused by such actions and on demand from any claim or liability incurred as a result of using our services, claims, demands, liabilities, damages, losses, costs and expenses, including reasonable legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:
15.1.1 any breach of the Terms & Conditions by you;
15.1.2 a violation by you of any law, regulation or the rights of any third party; and/or
15.1.3 use by you of the Services, Website or use by any other person accessing the Services using your user identification, whether or not with your authorization.
16.1 The Terms & Conditions are thevised, but by using or accessing this Website in accordance with Section 1.5 you accept them unconditionally.
16.2 If we determine that you are not eligible or responsive to use the Services, our systems will automatically shutter your account. We may also terminate this agreement at any time should it come into conflict with applicable law so please ensure accuracy in providing us address details, if:
16.2.1 for any reason we decide to discontinue provision of the Services to you or in general;
16.2.2 we have a right to cancel or termination of your account, without notice and in accordance with the terms & conditions;
16.2.3 You have failed to pay for your purchase of cryptocurrency from us or other services that we've provided at our request;
16.2.4 you have failed to deliver the Cryptocurrency sold to us;
16.2.5 you have failed to transfer FIAT Currency to us;
16.2.6 your documents fail our internal security checks as detailed in Section 3.1;
16.2.7 we believe that you have used the Services fraudulently or reasonably suspect that you are abusing the Services;
16.2.8 we believe that that you are in anyway obstructing the provision of the Services;
16.2.9 if no transaction with respect to the Services has been carried out by you for 6 (six) or more consecutive months;
16.2.10 We have a right to block your account and transactions without warning if we reasonably suspect that they're related, or not in compliance with any applicable laws;
16.2.11 we are so required by a subpoena, court order, order or request of a government authority or regulatory authority;
16.2.12 you take any action that we deem as circumventing our controls, including without limitation opening multiple accounts;
16.2.13 The use of your account is subject to any pending litigation, investigation or government proceeding. We may also perceive a heightened risk for legal non-compliance associated with the activities on this platform if we receive notice from law enforcement authorities that such conduct has been illegal;
16.2.14 our service partners are unable to support your use of the Services;
16.2.15 we believe that you adversely affect our reputation;
16.2.16 we believe that your account is being used by a person other than you or that the Services are being used for the benefit of someone other than you;
16.2.17 Due to the recent changes in our policy, we have a good faith belief that your account is associated with any accounts suspended or terminated for breach of terms and conditions;
16.2.18 if you do not provide information upon the request of Swipelux or the information provided does not meet Swipelux's requirements;
16.2.19 due to a Force Majeure Event; or
16.2.20 for any other reasonable ground we deem fit.
16.3 In the event we suspend or terminate your account, you shall not be able to access any of our Services. In such an occurrence where there is a termination/ suspension of service it's possible that either party may cancel outstanding orders for cryptocurrency and cash-in on pending ones which are still good while holding back funds paid at time point when all transactions were completed between them regarding this matter ( buying Cryptocurrency from us if they had already purchased some but haven't yet received delivery). Furthermore should someone decide he wants his money now instead o waiting until after receiving;
16.4 The Terms & Conditions can be terminated by sending an email to us at support@swipelux.com, such termination taking effect on closing of account (including username and password), which occurs within 7 (seven) calendar days following receipt by them server side thereof sent via modern system notification technology lights out! You will remain responsible for any activity during this time period including paying respect owed debt/approved purchase prices in cryptocurrency from yourself towards ourselves or vice versa;
16.5 On termination of the Terms & Conditions:
16.5.1 you shall stop using the Website and the Services;
16.5.2 pay us any amounts which you owe to us;
16.5.3 provide to us any Cryptocurrency which you owe to us;
16.5.4 The Terms and Conditions of this agreement shall be all that is necessary to define the terms between you, as a user or visitor on our website.
16.6 The right to terminate the Terms & Conditions and close your account shall not stop you or us from exercising any other rights in respect of breaches, if there are any.
16.7 The termination of the Terms & Conditions shall not affect any right or obligation which has accrued prior to such termination.
17.1 The customer service department is always available to help you with any questions or concerns. We will also be recording all calls so that we can improve our services for future clients.
17.2 The information you provide will allow us to send offers tailored just for registered users. This means not only am I getting deals exclusively reserved only towards me but also updates on new products coming soon or any other news related specifically around the services offered by Swipelux.
17.3 You are agree to our terms and conditions before chatting with us. We have a zero tolerance policy when it comes customer abuse, which includes but is not limited too: telephone calls, live chats emails or otherwise toward one of our employees - this will be considered as breaches on your end & termination may occur.
Please note that this website may contain links to third-party websites, advertisers and services. We do not control these external sources so we cannot guarantee their accuracy or suitability for your needs as they might lead you into things which have nothing whatsoever relevance with what was originally discussed in our conversation/ session. It’s important when using such a link be sure take time verifying all terms & conditions before continuing any further!
The contract between you and us will be governed by the laws in Estonia. You agree that those courts are appropriate for settling any suit, action or other proceedings relating to these terms & conditions (“Proceedings") as well as irrevocably submit them without exception; provided however if swipelux has a problem with laying venue he may bring an appeal wherever it's possible which jurisdiction should decide this case the one where they're sitting right now!
https://swipelux.com/api-sdk-terms
20.1 The Terms & Conditions contain the entire agreement between swipelux and you relating to your use of our website, platform or services. By using this product we risk accepting all terms set out in an ironclad contract so please read carefully before submitting any information on site.
20.2 You are not entitled to any rights or remedies unless specifically stated under the terms and conditions. We have every right, but will only exercise those that benefit you if they suit your needs; failure on our part does not excuse conduct which constitutes a violation of these rules-in fact strict performance is required in order for them be enforceable. No single or partial exercise of a right or remedy shall prevent further exercise of that right or remedy or the exercise of another right or remedy. A waiver by us of any default shall not constitute a waiver of any subsequent default.We understand that no single or partial exercise of our rights will prevent you from taking further action. However, if we grant a waiver as requested then such decision can never be reneged on later down the line.
20.3 The Terms & Conditions are intended to be severable, meaning that if any provision is determined by competent authority to be invalid or unenforceable in whole or part then this will not affect the rest of our agreement. We'll make every effort possible so you can enjoy your purchase as originally agreed upon while still enjoying all its benefits.
20.4 The terms of this agreement will be enforceable from start to finish, unless and until you revoke your consent by notifying us in writing. We reserve the right at any time without notice or hesitation should things change between ourselves so please stay updated on what's going down.
20.5 Third-party rights are not created by the Terms & Conditions and any such rights shall be limited to those that third parties may have under law or otherwise express agreement with us.
20.6 Outsourcing: Seek legal approval before outsourcing any or all of your services to third parties.
20.7 Relationship of the Parties: Instead of a partnership or agency relationship, the Terms & Conditions for this contract will create an independent contractor status where both parties are bound to their promises.
20.8 Language: The English language version of this agreement will be the governing one and it prevails over any other languages.
Swipelux s.r.o. ("Swipelux") operates through the website swipelux.com such websites and the services of Swipelux described below, collectively, the "Service").
Swipelux s.r.o. ("us" or "we" or "our" or "Swipelux") is a company incorporated under thelaws of Slovakia, with a registered office at Pribinova 28 Bratislava - mestská časť StaréMesto 811 09
Please read the terms & conditions set out here in (the "Terms & conditions") carefully before using the services provided by us.
1.1. In these Terms & Conditions, "you", "your" and "Client" means the person who uses the Website, the Platform or the Services.
1.2. In addition to the Terms & Conditions, you should also read carefully our Privacy Policy, which sets out how we collect and use your personal information.
1.3. When you use the Services via the website located at www.Swipelux.com or its related mobile application (collectively and individually the "Website"), the Terms & Conditions shall apply to you.
1.4. By registering with us and/or by using or accessing the Website, Services or Platform (as such terms are defined herein), you agree to be bound by the Terms & Conditions. As such, the Terms & Conditions constitute an agreement between you and us, and shall govern your use of the Website, Services and/or Platform at all times. If you do not agree to any of the provisions of the Terms & Conditions, you should immediately cease using the Website, Services and Platform.
2.1 We may from time to time amend, modify, update and change any of the provisions of the Terms & Conditions, including without limitation as a result of legal and regulatory changes, security reasons or changes to the Services.
2.2 Unless otherwise specified in the Terms & Conditions, we will notify you of any such amendment, modification, update or change by publishing a new version of the Terms & Conditions on the relevant page of the Website, or by notifying you by email, at our sole discretion. Unless otherwise specified in the Terms & Conditions, any new version of the Terms & Conditions will take effect 14 (fourteen) days after its publication on the Website (or earlier if required by any law, regulation or directive which applies to either us or you). Your continued use of the Services after this period will be deemed to constitute your acceptance of such new version of the Terms & Conditions.
2.3 We advise that you check for updates to the Terms & Conditions on a regular basis.
3.1 We may, on registration of your account with us and at any time thereafter request that you provide us with your personal information, including but not limited to your name, address, telephone number, electronic mail address and date of birth, as well as your source of funds, financial standing and occupation. We may also verify your details, at any time, by requesting certain documents from you. These documents may typically include a government issued identity card, proof of address such as a utility bill, and proof of your payment method. In addition, we may request further information with respect to our anti-money laundering ("AML") and know your client ("KYC") obligations. In addition, we may request that copies of such documents are notarized at your own expense, meaning that the documents are stamped and attested by a public notary. Should the documents fail our internal security checks – for example, if we suspect that they have been tampered with, or are in any way proven to be misleading or misrepresenting – we shall be under no obligation to accept such documents as valid, and under no obligation to provide feedback on the exact nature of our findings with regards to these documents. In addition, we may request that you attend a video call to verify your identity. Swipelux may decide, at its sole discretion, to terminate your account and these Terms & Conditions, on the basis that such documents or verification provides a negative or uncertain conclusion or we suspect that you are not aged 18 or over.
3.2 We may also perform further background and verification checks on you and request any relevant documentation from you or from any third party for any reason, and for that purpose you hereby authorise us to, directly or indirectly (through third parties), make any inquiries we consider necessary to check the relevance and accuracy of the documents and information provided for verification purposes.
4.1 Through the Website, you can receive the services of purchasing from us, or selling to us, NFT, and/or other virtual assets available from time to time, in consideration for either FIAT Currency (as defined in Section 4.6 below) or other Virtual Assets, as well as storing your NFT in a Virtual Assets wallet offered by us (the "Services").
4.2 The rate at which we sell or purchase NFT or Virtual Assets shall be determined in accordance with Section 5 below.
4.3 Your use of the Services might be a subject to our KYC process and its completion to our satisfaction and we may save such data on our systems for future use and verification.
4.4 The minimum order size of NFT or Virtual Assets can be found on the Website. Any change in the minimum order size shall not be subject to Section 2.2, but shall take effect when published on the Website and your continued use of the Services will be deemed to constitute your acceptance of such change.
4.5 The fees we shall charge you on our sale or purchase of NFT or Virtual Assets(the "Fees") . Any change in the Fees shall not be subject to Section 2.2, but shall take effect when published on the Website and your continued use of the Services will be deemed to constitute your acceptance of such change.
4.6 Purchase of NFT does not require opening an account with us, of Virtual Assets by you: following your opening of an account with us, you will be able to purchase Virtual Assets from us, in exchange for government-issued currency, that is designated as legal tender in its country of issuance through government decree, regulation, or law as determined by us from time to time (collectively and individually the "FIAT Currency"). Following your payment of FIAT Currency being received by Swipelux, subject to the provisions of the Terms & Conditions, we shall deliver to your virtual wallet address opened with us, NFT or the Virtual Assets bought by you.
4.7 Notwithstanding the above in Section 4.6, you hereby acknowledge that in certain circumstances, at your discretion, accessing the Platform and using the Services may be done as a "guest", without opening an account and/or a wallet with us ("Guest Account"). In such cases, you will only be able to purchase Virtual Assets from us and immediately instruct us to deliver the purchased Virtual Assets to a digital wallet address external to our Platform as shall be designated by you. Without derogating from any other provision of the Terms & Conditions, please specifically refer to Section 14.7 for the limitation on our liability in such circumstances. You acknowledge that due to the occasional nature of the Guest Account, you will not be assigned access details (e.g. password), therefore will not be able to log in to the account. Should you wish to have full access to transactions made as part of a "Guest Account", please contact support@swipelux.com.
4.8 Sale of Virtual Assets by you: following your opening of an account with us and after opening a wallet with us, you will be able to sell Virtual Assets to us, in exchange for FIAT Currency. Following your delivery of Virtual Assets bought by us being received by Swipelux, subject to the provisions of the Terms & Conditions, we shall deliver to your designated bank account provided to us the FIAT Currency. Please be advised that this service is not yet implemented and is being developed.
4.9 You acknowledge and agree that it is at our sole discretion whether to: (i) provide you with the Services; and/or (ii) reverse any of your orders and/or transactions.
4.10 You acknowledge that certain limits may apply to the sale of NFT or Virtual Assets to you, as the case may be, in accordance with our policies, including without limitation with respect to the volume and our KYC process. We reserve the right to change such limits in our sole discretion. Such limits, for example, may set by order per day and/or per month.
4.11 We reserve the right to refuse to process, or to cancel or reverse, any purchase of NFT or Virtual Currencies from us or sale of Virtual Assets to us, as the case may be, in our sole discretion (for reasons which include but are not limited to you possessing insufficient FIAT Currency or Virtual Assets, as the case may be, and/or if our transfer of Virtual Assets or FIAT Currency, as the case may be, is not possible) and even after NFT, funds or Virtual Assets, as the case may be, have been debited from your account.
4.12 We may suspend, modify, remove or add to the Services at any time.
4.13 Swipelux has no obligation to check whether users are using the Services in accordance with the Terms & Conditions, as updated from time to time. You acknowledge that it is solely your responsibility to ensure that you are aware of the correct and current provisions of the Terms & Conditions and of any amendments or updates made there to and you should regularly check the Terms & Conditions.
4.14 You may not use the Services or the Website in a manner prohibited by any laws or regulations which apply to you.
4.15 Without prior notification to you, we may suspend or block your access to the Services and/or the Platform at any time, including without limitation in the following cases: (i) the emergence of technical failures in the Platform until their elimination, replacement or the completion of the relevant maintenance work or replacement; (ii) we suspect that your account is not being used by you, but by a third party, until circumstances are clarified; or (iii) in the case of additional verification procedures, as well as analysis of your activity, within the framework of AML.
5.1 All sale prices of NFT or Virtual Assets shall be quoted in FIAT Currency as determined by Swipelux.
5.2 You hereby understand and agree that any price or rate of NFT or Virtual Assets which appears on the Website, at which we sell or purchase NFT or Virtual Assets, is accurate for that moment alone, due to the highly volatile nature of the price of NFT or Virtual Assets and the period of time required for completing the transaction. Such period of time may vary depending on the method of payment and the third-party payment processors which are used by you or by us, as the case may be. The Final Price of your transaction (the "Final Price") will be the transaction rate which appears on the Website upon Execution and as stated in the order transaction summary, subject to the deduction of the Transaction Fee.
5.3 You understand and agree that the Final Price may be either higher or lower than any other rate which was previously available on the Website, in accordance with value fluctuation which may occur, that this may change either in your favor or in ours, and that we have no control whatsoever on such change.
6.1 Any order by you to purchase NFT or Virtual Assets from us,or to sell Virtual Assets to us, shall be considered as pending and not completed until our receipt of funds/Virtual Assets confirmation (as applicable) as described below (the "Payment Confirmation" or "Delivery Confirmation", as the case may be) and shall not be binding on us in any way whatsoever until such Payment Confirmation or Delivery Confirmation is received by you.
6.1.1 With respect to FIAT Currency payments made by you to us using a credit/debit card, our receipt of confirmation of payment from your credit/debit card company;
6.1.2 With respect to FIAT Currency payments made by you to us using any other method (e.g. bank transfer), the actual receipt of FIAT Currency in our account.
6.1.3 With respect to delivery of NFT or Virtual Assets made by you to us, the actual receipt of NFT or Virtual Assets in our designated electronic wallet.
6.2 As soon as reasonably practicable after Payment Confirmation or Delivery Confirmation, as the case may be, and subject to your completion of our KYC process to our satisfaction, we shall execute your order at the Final Price (the "Execution").
6.3 Upon Execution of your purchase order of NFT or Virtual Assets, the relevant NFT or Virtual Assets shall be delivered by us to your designated wallet address. Upon Execution of your sale order of Virtual Assets, the relevant funds shall be delivered by us to your account. You should note that although we will attempt to transfer the Virtual Assets or the funds (as the case may be) as soon as possible, in certain instances the transfer may take some time.
6.4 Upon Execution, we shall provide you, either on the Website, through email or otherwise, a transaction confirmation, stating the Final Price and other details regarding the Execution (the "Transaction Confirmation"). You agree that the Transaction Confirmation shall be final and binding on you.
6.5 In rare circumstances, Swipelux reserves the right to either cancel your order or offer you a different price for the Services. In the event we cancel your order, if we have already received FIAT Currency from you with regards to such order, we will, subject to applicable law and regulation, refund such funds to you after deduction of any cost or expense we incur with regards to such transfer, including without limitation any bank charges, currency exchange charges and/or payment processing charges. The provisions of this Section 6.5 will apply for any return of or Virtual Assets already received from you prior to cancellation of your order, from which the then-current equivalent amount of Virtual Assets to such costs and expenses shall be deducted from such return.
6.6 Other than at our sole discretion, you cannot cancel, reverse, or change any transaction or order. If your payment to purchase NFT or Virtual Assets from us is not successful or if your payment method has insufficient funds, you agree that Swipelux, in its sole discretion, may: (i) cancel the transaction; (ii) fulfil a portion of that transaction; or (iii) debit your other payment methods, in any amount necessary to complete the transaction.
7.1 The Services are only available to individuals who are at least 18 years old (and at least the legal age in their jurisdiction). You represent and warrant that if you are an individual, you are at least 18 years old and of legal age in your jurisdiction to form a binding contract, and that all registration information you submit is accurate and truthful. Swipelux reserves the right to ask for proof of age from you and your account with Swipelux may be suspended until satisfactory proof of age is provided.
7.2 You may not use the Services, Platform and/or the Website if you are located or are a resident of a geographic area in which access to or use of the Services, the Website and/or the Platform is prohibited by applicable law, decree, regulation, treaty, or administrative act, including without limitation the following territories: United States of America, Kuwait, Qatar, Saudi Arabia. Serbia, Turkey, United Arab Emirates, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Tunisia, Afghanistan, Algeria, Indonesia, Malaysia, Nigeria, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Occupied Palestinian Territories, Pakistan, Syria, Vanuato, residents of Russia and Belorussia ("Restricted Territories"). Certain partial restrictions may apply to additional geographic areas, as shall be notified by us from time to time. The Restricted Territories list may change from time to time for reasons which include but are not limited to licensing requirements and any other legal and regulatory changes.
7.3 Without derogating from Section 7.2, you shall not use the Services where it is prohibited by law or regulation.
7.4 You understand and accept that Swipelux is unable to provide you with any legal advice or assurances in respect of your use of the Services and Swipelux makes no representations whatsoever as to the legality of the Services in your jurisdiction. Please verify the relevant laws in your jurisdiction before registering with Swipelux and using the Services.
8.1 Your account shall be opened, maintained and used for your sole personal use only and shall not be used for any professional, business or commercial purpose. You acknowledge that multiple or linked accounts are not allowed.
8.2 You may only access the Website and use the Services via your own account and you may never access the Website or use the Services by means of another person's account.
8.3 Swipelux may, at any time, set off any amount of NFT or Virtual Assets owed by us to you against any amount of FIAT Currency owed by you to us, or vice versa, whether in Virtual Assets or in FIAT Currency.
8.4 All official communication (requests, notifications and other information addressed to you) shall be sent to your account unless otherwise stated herein. Swipelux shall not be responsible for unanswered requests that were directed to Swipelux through other means of communication.
8.5 Swipelux shall not be responsible for damage and/or loss caused by the unauthorized use of the Website, Platform and/or Services due to information security system malfunction, unless such security malfunction is caused by Swipelux's gross negligence or wilful misconduct.
8.6 Swipelux shall not be responsible if the information associated with the use of the Website, Platform and/or Services by the Client becomes known to a third party as a result of accessing the information through means of communication that are beyond Swipelux's control.
9.1 You may only install and use the software connected to the Website (the "Platform") and all content derived from the Platform, including without limitation the patents, copyrights, design rights, trademarks and any other intellectual property rights in the Platform, in connection with the Services, for your personal and non-commercial use and in accordance with the Terms & Conditions. The Platform's code, structure and organization are protected by intellectual property rights. You must not: (i) copy, interfere with, tamper with, redistribute, publish, reverse engineer, decompile, disassemble, amend, modify, translate or make any attempt to access the source code to create derivative works of the source code, or otherwise; (ii) sell, assign, sublicense, transfer, distribute or lease the Platform; (iii) make the Platform available to any third party through a computer network or otherwise; (iv) export the Platform to any country (whether by physical or electronic means); or (v) use the Platform in a manner prohibited by any laws or regulations which apply to the use of the Platform (collectively the "Forbidden Practices").
9.2 You will be liable to us for any damage, cost or expense we suffer or incur that arise out of or in connection with your committing any of the Forbidden Practices. You shall notify us as soon as reasonably possible after becoming aware of the commission by any person of any of the Forbidden Practices and shall provide us with reasonable assistance with any investigation we may conduct in light of the information provided by you in this respect.
9.3 The brand names relating to the Website and any other trademarks, service marks and/or trade names used by us either on our own behalf from time to time (the "Trademarks") are owned by us or our licensors. In addition to the rights in the Trademarks, we and/or our licensors own the rights in all other content of the Website (the "Content"). By using the Services, you shall not obtain any rights in the Trademarks or the Website Content and you may use the Trademarks and Content only in accordance with the provisions of the Terms & Conditions.
You confirm to us the following:
10.1 You are 18 years of age or older (and at least in the legal age in your jurisdiction), you are of sound mind and you are capable of taking responsibility for your own actions.
10.2 You have full power and capacity to agree to and accept these Terms & Conditions.
10.3 You have not previously terminated an account that you hold with us or rejected your registration as a customer.
10.4 All details provided by you to us, either during the registration process or at any time afterwards (including as part of any use of the Services), are true, current, accurate, complete and not misleading and, as appropriate, match the name(s) on the credit/debit card(s) or other payment accounts to be used to transfer or receive FIAT Currency. Any attempt to use other means of payment shall be considered fraudulent.
10.5 In the event of any changes to details previously provided by you to us, you will promptly update your details through the appropriate section on the Website. Please note that any change to your details may prompt initiation of additional KYC requirements.
10.6 Your account with Swipelux is solely for your benefit. You shall not allow any third party (including a relative) to use your account, password or identity to access or use the Services or the Platform and you shall be fully responsible for any activities undertaken on your account by a third party. You will not reveal your account username or password to any person and you shall take all steps to ensure that such details are not revealed to any person. You shall inform us immediately if you suspect that your account is being misused by a third party and/or that any third party has access to your account username or password, so that we may investigate such matter, and you will cooperate with us, as we may request, in the course of such investigation.
10.7 You are responsible for the security of your private key, username and password on your own PC or internet access location. If this username password combination is "hacked" from your computer due to any viruses or malware that is present on the computer that you access your account with, this is your sole responsibility. You should report immediately to Swipelux any possible hacking attempts or security breaches from your computer terminal.
10.8 That your use of the Services, Platform and the Website is at your option, discretion and risk.
10.9 You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable on any amounts transferred to you or which you receive with respect to your use of the Services.
10.10 You are responsible for obtaining access for your device to telecommunications networks and the Internet and for acquiring any other consents and permissions required for your device to connect with the Website, Platform and the Services.
10.11 In order to purchase NFT or Virtual Assets from us or to sell Virtual Assets to us, you must open your personal Virtual Assets wallet address. It is your responsibility to ensure that the address is both accurate and complete and we will have no obligation whatsoever to verify the accuracy and completeness of the address. In the event that you provide us with incorrect or incomplete address or you have failed to update your address and as a result your NFT or Virtual Assets is paid to, or transferred from, an incorrect wallet, we shall not be liable to you for any such NFT or Virtual Assets. However, if we are not able to credit the NFT or Virtual Assets to you, we reserve the right to subtract from the Virtual Assets due to you an amount to reflect the required investigation and additional work created by your having provided incorrect or incomplete details.
10.12 You will only open one account with us. Any additional account may be suspended.
10.13 That the personal virtual wallet address to which we transfer NFT or Virtual Assets, belongs and is owned by you.
10.14 You may not use the Website, Platform or the Services for any unlawful, criminal or fraudulent activity or any prohibited transaction (including money laundering) under the laws of any applicable jurisdiction.
10.15 The NFT or Virtual Assets which you purchase from us, or the FIAT Currency received from us in consideration for the NFT or Virtual Assets that you sell to us, will not be used for any unlawful, criminal or fraudulent activity or any prohibited transaction under the laws of any applicable jurisdiction.
10.16 The FIAT Currency or the Virtual Assets which we receive from you has not been derived from any unlawful, criminal or fraudulent activity or any prohibited transaction under the laws of any applicable jurisdiction.
10.17 That you are aware that the prices of NFT or Virtual Assets displayed on the Website are not final and that the Final Price is binding upon you.
10.18 You will use the Services, Platform and the Website in accordance with all applicable laws, regulations and directives.
10.19 That you understand that Swipelux shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions (together "Interested Third Parties") of your identity and of any suspected unlawful, fraudulent or improper activity and that you will cooperate fully with Swipelux to investigate any such activity. For avoidance of doubt, your failure to cooperate with Swipelux with regard to such investigation may result in immediate suspension of your account pending the outcome of any investigation results.
10.20 You will not open an account with us for any other person or in a name other than your personal legal name.
10.21 You agree that, in the event that the Website, Platform or Services fail to operate correctly as a result of, but not limited to, any delay, malfunction or interruption in operation or transmission, any loss or corruption of data or communication or lines failure, any person's misuse of the Website or its contents or any error or omission in content or any other factors beyond our control:
10.21.1 Swipelux will not be responsible for any loss, including without limitation loss of profits, that may result therefrom; and
10.21.2 if any such error results in an increase of the NFT or Virtual Assets or FIAT Currency amount owed or paid to you by Swipelux, you shall not be entitled to the Virtual Assets or FIAT Currency in excess due to such increase. You shall immediately inform Swipelux of the error and you shall immediately repay any such increase, transferred to you in error, to Swipelux (as directed by Swipelux), or alternatively Swipelux may, at its discretion, deduct an amount equal to such increase from any FIAT Currency NFT or Virtual Assets paid to you by Swipelux.
11.1 You are fully responsible for paying all FIAT Currency, and for delivering all Virtual Assets, owed to us by you. We may cease to provide the Services or withhold payment to certain clients, for any reason whatsoever including without limitation the type of credit/debit card used for payment.
11.2 We reserve the right not to credit wire transfers to you until Swipelux can properly identify and authenticate your identity or payment account (as applicable).
11.3 We may use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Services. If we reasonably believe that a fraudulent payment is being made or received, including use of stolen credit/debit cards, or any other fraudulent activity (including without limitation any chargeback or other reversal of a payment), we reserve the right to close a client's account, terminate the Terms & Conditions and reverse any pay-out. We shall be entitled to inform any relevant authority or entity (including credit reference agencies) of any payment fraud or otherwise unlawful activity and may employ collection services to recover payments. We shall not be liable for any unauthorized use of credit/debit cards, irrespective of whether the credit/debit cards were reported stolen.
11.4 Card payments made via the Website are processed directly by Us (Swipelux s.r.o.). By initiating a card payment, you confirm that the credit or debit card used belongs to you and is registered in your name. You also acknowledge and agree that Swipelux may conduct any necessary checks or verifications to authenticate your payment, and may request supporting documentation if deemed necessary. Swipelux retains the right to refuse or cancel transactions in cases of suspected fraud, misuse, or non-compliance with these Terms & Conditions.
11.5 You agree to keep a copy of credit/debit card transaction receipts for a period of minimum 3 (three) months following any transaction made by you with us.
12.1 You understand and agree that Swipelux records shall be the final authority in determining your use of the Services and you shall have no right to dispute Swipelux's decisions in regard to such matters.
12.2 No claims or disputes will be considered if more than 7 (seven) calendar days following the date of the original transaction have lapsed. You hereby undertake to raise such claims or disputes with the customer service department at support@Swipelux.com and to provide Swipelux with all the relevant information or evidence which Swipelux reasonably requires to review your claim or dispute.
12.3 Swipelux's customer service department will review your claim and provide you with its decision within 21 (twenty one) business days of submission of your claim or dispute.
12.4 If you do not agree with Swipelux's decision, you should contact our customer service manager to appeal Swipelux's decision and promptly provide Swipelux with all the relevant evidence in relation to your appeal.
12.5 The customer service manager will review your appeal and provide you with Swipelux's final and binding decision within 14 (fourteen) business days.
12.6 If you are located in any EU member state, you can refer a payment transaction dispute through the European Commission's Online Dispute Resolution Platform at https://ec.europa.eu/consumers/odr/.
13.1 Swipelux shall not be responsible for any damage or loss incurred by you as a result of the Services. By accepting the Terms & Conditions, you acknowledge that you have fully read and understood and are aware of the possible risks related to the Services.
13.2 You confirm that you understand and agree that the risks associated with the Services are acceptable by you, taking into account your objectives and financial capabilities.
13.3 You acknowledge that purchasing or selling NFT or Virtual Assets carry significant risk. Prices can fluctuate on any given day. Because of such fluctuations, NFT or Virtual Assets may gain or lose value at any time. NFT or Virtual Assets may be subject to large swings in value and may even become absolutely worthless. NFT or Virtual Assets trading has special risks not generally shared with official currencies, goods or commodities in a market. Unlike most collectibles, currencies, which are backed by governments or other legal entities, or commodities such as gold or silver, NFT or Virtual Assets is a unique kind of currency, backed by technology and trust. There is no entity that can take corrective measures to protect the value of NFT or Virtual Assets.
13.4 You acknowledge and agree that Swipelux does not act as a financial advisor, does not provide investment advice services, and any communication between you and Swipelux cannot be considered as an investment advice. Without prejudice to our foregoing obligations, in asking us to enter into any transaction, you represent that you have been solely responsible for making your own independent appraisal and investigations into the risks of the transaction. You represent that you have sufficient knowledge, market sophistication and experience to make your own evaluation of the merits and risks of any transaction and that you received professional advice thereon. We give you no warranty as to the suitability of the Services and assume no fiduciary duty in our relations with you.
13.5 You confirm that you understand that for various reasons your user account may become temporarily suspended and may not be accessible to you. You agree to waive any and all rights, claims or causes of action of any kind pertaining to any damage as a result of such action.
13.6 Swipelux is not liable for any price fluctuations in NFT or Virtual Assets. In the event of a market disruption, Swipelux may, at its discretion and in addition to any other right and remedy, suspend the Services. Swipelux will not be liable for any loss suffered by you resulting from such action. Following any such event, when Services resume, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.
14.1 THE SERVICES, PLATFORM AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Swipelux MAKES NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY , SATISFACTORY QUALITY , FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS AND/OR ACCURACY OF THE WEBSITE, SERVICES AND/OR THE PLATFORM AND/OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS. THE ENTIRE RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE PLATFORM, SERVICES AND/OR WEBSITE LIES WITH YOU.
14.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Swipelux MAKES NO WARRANTY THAT THE WEBSITE, PLATFORM AND/OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY , SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, AND/OR THAT THE PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES AND BUGS AND/OR REPRESENTS THE FULL FUNCTIONALITY , ACCURACY , RELIABILITY OF THE MATERIALS AND/OR AS TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICES, PLATFORM AND/OR WEBSITE.
14.3 Swipelux HAS NO OBLIGATION TO MAINTAIN YOUR ACCOUNT NAME OR PASSWORD. IF YOU MISPLACE, FORGET OR LOSE YOUR ACCOUNT NAME OR PASSWORD BECAUSE OF ANYTHING OTHER THAN Swipelux'S GROSS NEGLIGENCE OR WILFUL MISCONDUCT, Swipelux SHALL NOT BE LIABLE.
14.4 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Swipelux, ITS AFFILIATES AND/OR THEIR RESPECTIVE SERVICE PROVIDERS, AND/OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES
AND THEIR REPRESENTATIVES, BE LIABLE TO YOU OR ANYONE ON YOUR BEHALF, FOR ANY DIRECT, CONSEQUENTIAL, INDIRECT, INCIDENTAL OR SPECIAL DAMAGE OR LOSS OF ANY KIND WHATSOEVER; AND/OR ANY LOSS OF BUSINESS, PROFITS, REVENUES, CONTRACTSOR ANTICIPATED SAVINGS; AND/OR LOSS OR ANY DAMAGE ARISING FROM YOUR USE OF THE WEBSITE, SERVICES OR PLATFORM, ALL WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE OF THE PLATFORM, WEBSITE AND/OR SERVICES.
14.5 YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION WHICH YOU MAY HAVE ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE, SERVICES, PLATFORM OR TO THE TERMS & CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
14.6 WE SHALL NOT BE LIABLE TO YOU IN ANYWAY WHATSOEVER FOR THE TRANSFER OF ANY AND ALL NFT or Virtual Assets IF YOU PROVIDE US WITH ANY INCORRECT AND/OR INCOMPLETE PUBLIC KEY AND/OR VIRTUAL WALLET DETAILS. IN ADDITION, WE SHALL NOT BE LIABLE TO YOU IN ANYWAY WHATSOEVER FOR THE TRANSFER OF ANY AND ALL FIAT CURRENCY IF YOU PROVIDE US WITH ANY INCORRECT AND/OR INCOMPLETE PAYMENT DETAILS.
14.7 WE SHALL NOT BE RESPONSIBLE FOR ANY USE WHATSOEVER YOU DECIDE TO MAKE WITH ANY OF THE NFT or Virtual Assets PURCHASED FROM US AND DELIVERED TO A DESIGNATED Virtual Assets WALLET PROVIDED BY YOU, AND ANY SUCH USE, INCLUDING WITHOUT LIMITATION ANY INSTRUCTION YOU MAKE TO TRANSFER THE NFT or Virtual Assets PURCHASED FROM US TO AN EXTERNAL DIGITAL WALLET SHALL BE MADE AT YOUR OWN VOLITION, IN YOUR CAPACITY AS OWNER OF THE NFT or Virtual Assets, WITHOUT ANY DISCRETION OR KNOWLEDGE ON OUR PART, AND YOU CONFIRM YOUR UNDERSTANDING THAT SUCH INSTRUCTION TO TRANSFER NFT or Virtual Assets TO AN EXTERNAL DIGITAL WALLET IS NOT REVOCABLE AND CANNOT BE RETRIEVED.
14.8 We will not be liable or responsible for any failure or delay of the Website, Services, Platform or for our failure to perform, or delay in the performance of, any of our obligations under the Terms & Conditions that is caused by events beyond our reasonable control, including without limitation any telecommunications network failures, power failures, failures in third party computer or other equipment, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity, war and acts of government or other competent authorities (a "Force Majeure Event").
14.9 Although we intend to provide accurate and timely information on the Website and/or Platform (including without limitation the Content), the Website may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Website are your sole responsibility and we shall have no liability for such decisions.
15.1 You agree to fully indemnify, defend and hold Swipelux, its affiliates and their respective service providers, and any of their respective officers, directors, agents, joint venturers, employees and representatives harmless immediately on demand from and against any and all claims, demands, liabilities, damages, losses, costs and expenses, including reasonable legal and any other charges whatsoever, howsoever caused, that may arise as a result of:
15.1.1 any breach of the Terms & Conditions by you;
15.1.2 a violation by you of any law, regulation or the rights of any third party; and/or
15.1.3 use by you of the Services, Website and/or Platform or use by any other person accessing the Services and/or Platform using your user identification, whether or not with your authorization.
16.1 The Terms & Conditions shall come into force immediately upon using or accessing the Website, Services or Platform in accordance with Section 1.5 and shall continue in force unless and until terminated in accordance with the Terms & Conditions.
16.2 We may suspend your account with us and your access to the Services, or terminate the Terms & Conditions and close your account immediately upon giving you notice to the email address which you have supplied us with (for avoidance of doubt, any liability with respect to the provision of an invalid e-mail address shall be borne by you), if:
16.2.1 for any reason we decide to discontinue provision of the Services to you or in general;
16.2.2 we reasonably suspect or you have breached any of the provisions of the Terms & Conditions;
16.2.3 you have failed to pay for your purchase of NFT or Virtual Assets from us or for other Services provided by us at your request;
16.2.4 you have failed to deliver the Virtual Assets sold to us;
16.2.5 you have failed to transfer FIAT Currency to us;
16.2.6 your documents fail our internal security checks as detailed in Section 3.1;
16.2.7 we believe that you have used the Services or the Platform fraudulently or reasonably suspect that you are abusing the Services;
16.2.8 we believe that that you are in anyway obstructing the provision of the Services;
16.2.9 if no transaction with respect to the Services has been carried out by you for 6 (six) or more consecutive months;
16.2.10 we reasonably suspect that your account or any transaction is related to prohibited use or is not compliant with any applicable laws or regulations;
16.2.11 we are so required by a subpoena, court order, order or request of a government authority or regulatory authority;
16.2.12 you take any action that we deem as circumventing our controls, including without limitation opening multiple accounts;
16.2.13 use of your account is subject to any pending litigation, investigation, or government proceeding or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity;
16.2.14 our service partners are unable to support your use of the Services;
16.2.15 we believe that you adversely affect our reputation;
16.2.16 we believe that your account is being used by a person other than you or that the Services are being used for the benefit of someone other than you;
16.2.17 we reasonably believe that your account is associated with any account that has been suspended or terminated for breach of the Terms & Conditions or suspended for any other reason;
16.2.18 if you do not provide information upon the request of Swipelux or the information provided does not meet Swipelux's requirements;
16.2.19 due to a Force Majeure Event; or
16.2.20 for any other reasonable ground we deem fit.16.3 In the event we suspend or terminate your access to your account and the Services, you shall not be able to access your account and use any or all of the Services. In such event of termination or suspension, we reserve the right to cancel outstanding and/or pending orders to purchase NFT or Virtual Assets from us or sell Virtual Assets to us, as well as withhold any FIAT Currency which you have paid to us in relation to buying NFT or Virtual Assets from us for which you have not received the NFT or Virtual Assets, or withhold any Virtual Assets which you have delivered to us in relation to selling Virtual Assets to us for which you have not received the FIAT Currency in consideration therefor.
16.4 You may terminate the Terms & Conditions and close your account at any time by sending an email to us at support@Swipelux.com. Such termination of the Terms & Conditions shall take effect upon the closing of your account (including username and password), which shall occur within 7 (seven) calendar days following receipt by us of your email on our servers. You will remain responsible for any activity on your account between sending us such email and the closing of your account by us, which includes without limitation paying us for the purchase by you of NFT or Virtual Assets from us and providing us with any Virtual Assets which is owed by you to us, or vice versa.
16.5 On termination of the Terms & Conditions:
16.5.1 you shall stop using the Website, Platform and the Services;
16.5.2 pay us any amounts which you owe to us;
16.5.3 provide to us any Virtual Assets which you owe to us;
16.5.4 neither party shall have any further obligation to the other, except as otherwise provided in the Terms & Conditions.
16.6 The right to terminate the Terms & Conditions and to close your account shall not stop you or us from exercising any other right or remedy in respect of the breach concerned (if any) or any other breach.
16.7 Upon the termination of the Terms & Conditions for any reason, except as otherwise provided herein and subject to any right or obligation which has accrued prior to termination, neither party shall have any further obligation to the other under the Terms & Conditions.
17.1 For service quality assurance (or due to regulatory requirements in certain jurisdictions, if applicable), calls made by you to the customer service department may be recorded.
17.2 You hereby expressly consent to us using the contact details provided by you on registration to occasionally contact you directly in relation to your use of the Services or any other products or services offered, or which may be offered by us from time to time.
17.3 We will not tolerate any abusive behaviour exhibited by clients to our employees. In the event we deem that your behaviour via telephone, live chat, email or otherwise has been abusive or derogatory towards any of our employees, such act will be considered as a breach of the Terms & Conditions by you and we shall have the right to close your account with us and terminate the Terms & Conditions.
The Website may contain links to third-party websites, advertisers, services, special offers or other events or activities that are not owned or controlled by us. We do not endorse or assume any responsibility for any such third-party websites, information, materials, products or services. If you access any third-party website, service or content from the Website, you do so at your own risk and you agree that we will have no liability arising from your use of, or access to, any third-party website, service or content. In addition, you must ensure that you have read, understood and agreed to all the terms, conditions, policies and guidelines of any third-party website, service or content before accessing or using it.
The Terms & Conditions and the relationship between you and us shall be governed by, and interpreted in accordance with, the laws of Slovakia. You irrevocably agree for your and our benefit that the courts of Slovakia shall have jurisdiction to settle any suit, action or other proceedings relating to the Terms & Conditions ("Proceedings") and irrevocably submit to the jurisdiction of such courts (provided that this shall not prevent Swipelux from bringing an action in the courts of any other jurisdiction), and you irrevocably waive any objection which you may have at any time to the laying of venue of any Proceedings brought in any such court and agrees not to claim that such Proceedings have been brought in an inconvenient forum or that such court does not have jurisdiction over it.
20.1 Entire Agreement: The Terms & Conditions contains the entire agreement between Swipelux and you relating to your use of the Website, Platform and the Services and supersedes any and all prior agreements between Swipelux and you in relation to the subject matter hereof. You confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation by Swipelux in the Terms & Conditions.
20.2 Waiver: The rights and remedies provided under the Terms & Conditions are cumulative and not exclusive of those provided by law. We shall be under no obligation to exercise any right or remedy either at all or in a manner or at a time beneficial to you. No failure by us to exercise, or delay by us in exercising, any of our rights under the Terms & Conditions or otherwise, nor failure by us to insist upon strict performance of any of your obligations shall operate as a waiver of those or any other rights or remedies or relieve you from compliance with such obligations. No single or partial exercise of a right or remedy shall prevent further exercise of that right or remedy or the exercise of another right or remedy. A waiver by us of any default shall not constitute a waiver of any subsequent default.
20.3 Severability: If any of the provisions of the Terms & Conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such provision will be severed from the remaining provisions, which shall continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Swipelux's original intent.
20.4 Assignment: We reserve the right to transfer, assign, sublicense or pledge the Terms & Conditions, in whole or in part, to any person without notice to you. You may not assign, sublicense, pledge or otherwise transfer in any manner whatsoever any of your rights or obligations under the Terms & Conditions.
20.5 Third Party Rights: Unless otherwise expressly stated, nothing in the Terms & Conditions shall create or confer any rights or any other benefits to third parties.
20.6 Outsourcing: Subject to applicable laws and regulation, Swipelux may outsource any or all of the Services it provides under the Terms & Conditions to third parties.
20.7 Relationship of the Parties: Nothing in the Terms & Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
20.8 Language: The Terms & Conditions has been drafted in the English language. The English version of this Agreement is the governing version and shall prevail whenever there is any discrepancy between the English version and any other version.
Before trading or transacting using our Services, it is important to understand the risks. We have included below, in more detail, the potential risks in transacting using our Services. You should note that the risks described below are not intended to be exhaustive and are not intended to be presented in any assumed order of priority. We ask all the people interested in using our service to take time to carefully read them through and to consider whether transacting on Swipelux website is appropriate in particular circumstances.
The interested people or customers are recommended to seek independent professional advice if they do not fully understand the risks of using our website Services.
Capitalized terms used herein have the meaning set out in Terms of Use, unless the context requires otherwise.
21.1 Risks arising from properties of Digital Tokens:
21.1.1 Any Digital Token and the software, networks, protocols, systems and other technology (including, if applicable, any blockchain) used to administer, create, issue, transfer, cancel, use or transact in any Digital Token (the “Underlying Technology”) may be vulnerable to attacks on its security, integrity or operation (“Attacks”), including attacks using computational power sufficient to overwhelm the normal operation of a blockchain or other Underlying Technology.
21.1.2 Any Digital Token or Underlying Technology may change or otherwise cease to operate as expected due to a change made to the Underlying Technology, a change made using features or functions built into the Underlying Technology or a change resulting from an Attack. These changes may include, without limitation, a “fork” or “rollback” of a Digital Token or blockchain.
21.1.3 Any Digital Token may be cancelled, lost or double spent, or have its traded price otherwise diminished, due to forks, rollbacks, Attacks, changes to the functions, characteristics, operation, use and other properties of the Digital Token or failure of the Digital Token to operate as intended.
21.1.4 Any Digital Token may be lost if sent to the wrong address (for example but without limitation, if the address is improperly formatted, contains errors, or is intended to be used for a different type of digital token).
21.2 Internet transmission risks and error correction. You acknowledge that there are risks associated with utilizing an Internet-based system including, but not limited to, the failure of hardware, software, and Internet connections. You acknowledge that Swipelux shall not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when acquiring any digital asset via the Services, howsoever caused.
21.3 Regulatory risks
The regulatory status of Digital Tokens and assets are unclear or unsettled in many jurisdictions. It is difficult to predict how or whether governmental authorities will regulate these. It is likewise difficult to predict how or whether any governmental authority may make changes to existing laws, regulations and/or rules that will affect any of the Digital Tokens or Assets. Therefore, these digital Token and/or Assets hence may be securities or be otherwise regulated under the laws of certain jurisdictions. Swipelux may cease offering Services in respect of any of the Digital Tokens or prohibit use of the Services in or from certain jurisdictions in the event that governmental actions make it unlawful or commercially undesirable to continue to offer such Services in respect of any Digital Token.
21.4 Other
The risks described in this Risk Disclosure Statement may result in loss of Digital Tokens, decrease in or loss of all value for Digital Tokens and other financial losses. The user hereby accepts and agrees that Swipelux will, at all times, have no responsibility or liability for such risks. The user hereby irrevocably waive, release and discharge any and all claims, whether known or unknown to them, against Swipelux and their respective directors, members, officers, employees, agents and contractors related to any of the risks set forth herein.
The user represents and warrants that have: (a) the necessary technical expertise and ability to review and evaluate the security, integrity and operation of any Digital Tokens that decides to acquire; and (b) the knowledge, experience, understanding, professional advice and information to make own evaluation of the merits and risks of any Digital Token. The user accepts the risk of acquiring Digital Tokens by using the Services, and is responsible for conducting their own independent analysis of the risks specific to the Digital Tokens and the Services. The user should not acquire any Tokens unless they have sufficient financial resources and can afford to lose all value of the Digital Tokens, or suffer substantial losses.
Swipelux’s decision to support transfers any particular Digital Token through the Services does not indicate Swipelux’s approval or disapproval of the Digital Token or the integrity, security or operation of the Digital Token or its Underlying Technology and Swipelux does not in any way make any representation or warranty as to any Digital Token supported or not supported by the Services. The risks associated with Digital Tokens apply notwithstanding Swipelux’s decision to provide Services in respect of a particular Digital Token, and risks of all such will be wholly the users and the users alone to bear.
